Cancellation before shipment:

Usualy ShopyLand online shop don’t accept cancellations.

But please contact me at no later than 24 hours of your purchase, if you have any problems with your order.

In such cases, the order will be cancelled and the money will be refunded to you within 24-48 business hours after the cancellation request.

Cancellation post shipment: 

An order that has been shipped but has not yet been delivered, can not be cancelled.

How will I get refunded for the cancelled orders and how long will this process take?

In case of cancellation no later than 24 hours of your purchase, we process the refund within 24-48 business hours after receiving the cancellation request.

  • For payments done through credit/debit cards or PayPal, the refund will be processed to the same account from which the payment was made within 24-48 business hours of us receiving the products back. It may take 2-3 additional business days for the amount to reflect in your account.

What if I used discount vouchers or loyalty points during time of payment and I have to cancel my order?

Discount vouchers are intended for one-time use only and shall be treated as used even if you cancel the order.
If you had redeemed loyalty points for an order, the same will not be credited back to your account in the case of a cancellation.